What is Voice User Interface?

VUIs allow users to interact with a system through voice commands. Examples include Siri, the voice recognition programme of Apple, Google Assistant and Amazon Alexa is an example of a VUI. This software can often talk back itself. By means of recorded voice sounds a VUI can say all possible sentences.

The large benefit Of course, VUI's main feature is that the software can be operated hands-free. This allows the user to simultaneously perform other tasks, such as driving or cooking.

Optimising a VUI

Many users often avoid VUI due to a lack of trust. It is important that a developer takes this into account. Therefore, there are a number of guidelines.

• Keep the focus on accurate speech recognition.
  This can be done by using NLP algorithms. These algorithms are used to catch the most important points from a conversation and categorise them.

• Focus on the user's problem or intention.

• Provide contextual content.
  It is impossible to include all possible commands, but by at least providing relevant answers, the user will have a better experience.

• Provide meaningful error messages.
  This prevents irritation for the user.

How will you deploy Voice User Interfaces for your organisation?