Streamlining Medical Communication with AI

The Challenge:

Effective communication between healthcare providers and patients is crucial for patient engagement and understanding. Nictiz identified a major bottleneck: the vast and complex SNOMED CT terminology was largely incomprehensible to the average person. The traditional, manual translation process was extremely time‑consuming and resource‑intensive, creating a significant delay in providing clear, accessible medical information to the public. The primary challenge was to translate 360,000 medical terms quickly, accurately, and consistently into B1‑level Dutch.

The Solution:

SevenLab’s approach was to develop a sophisticated AI‑powered portal. This platform leverages advanced natural language processing models specifically trained on medical vocabularies. The solution was designed to automatically process and translate 360,000 SNOMED terms, ensure translations are at a B1 language level making them easy for patients to understand, provide a user‑friendly interface for Nictiz professionals to review and manage translations, and integrate seamlessly with Nictiz's existing systems.

Results and Impact:

The implementation of the AI portal has revolutionized Nictiz's translation process. Key outcomes include a drastic reduction in time: the entire translation of 360,000 medical terms was completed in just one month instead of the anticipated two years. Automation eliminated the need for extensive manual work, freeing up valuable resources within Nictiz. The AI ensures consistent tone and quality across all translations, improving reliability of patient information. By providing clear and understandable medical terms, the solution empowers patients to take a more active role in their own healthcare.